Platinum Copier Solutions LLC Logistics Service Delivery & Install Open Opportunity

Company Description
Platinum Copier Solutions LLC is a rapidly growing office technology provider headquartered in Humble, Texas, proudly serving the greater Houston area and surrounding communities. Our mission is to deliver high-end copier and printing solutions at competitive prices while providing practical, real-world business support to our clients. This commitment has earned us a loyal customer base and continues to drive our growth.

We are committed to fostering a professional, team-oriented environment where employees can grow their technical skills, deliver exceptional service and take pride in their work. This is an opportunity to join a company where you can build a long-term career – one you can truly see yourself retiring from.

Logistics Service Delivery & Install Team Member
Platinum Copier Solutions is seeking a skilled and customer-focused individual to support our client base across the Houston and surrounding area.

This role will support service operations and equipment logistics, including deliveries, installations, and relocations in a field-based environment. The ideal candidate enjoys hands-on technical work, interacting directly with customers and contributing to smooth daily operations.

Responsibilities and Duties:

• Must be a personable self-starter that is comfortable both in an office setting as well as in the field working directly with Customers
• Deliver daily Customer deliveries, installations, relocations, and pick-up/drop-offs of equipment while maintaining the highest Customer Experience and satisfaction
• Follow a structured logistics schedule based on Customer orders, priority levels, hours of operation and Customer availability
• Optimize routes to minimize costs and maximize efficiency while ensuring on-time deliveries
• Monitor logistics schedule and coordinate with the logistics team and supervisor for assignments and changes, as needed, to maintain smooth daily operations
• Resolve Customer inquiries and issues professionally and timely
• Maintain accurate records of transportation activities including pickup and delivery times, driver check-in/check-out and incidents. Process necessary paperwork accordingly
• Address operational issues such as route disruptions, back-up driver support, and/or equipment issues
• Continuous collaboration with the internal logistics team to find effective solutions
• Communicate effectively with a diverse workforce and Customer base to ensure clear and accurate communication
• Identify opportunities for process improvements and efficiency enhancements within dispatching and driver management functions
• Implement best practices and technology solutions to optimize operations and enhance Customer satisfaction
• Maintain company vehicle, tools, and parts inventory
• Participate in special projects and perform other duties as assigned based on business needs

• Valid Texas Driver’s License with a clean driving record
• Experience in copier/printer service, office equipment repair, or related technical field preferred
• Excellent communication skills with a customer-first mindset
• Strong working knowledge of Windows operating systems, basic networking, print drivers, scanning configurations, and connectivity troubleshooting
• Experience with Sharp copier products and brand
• Strong mechanical and troubleshooting skills
• Ability to work independently and manage time effectively in a field environment
• Ability to lift and move equipment (with appropriate tools/assistance)

• Competitive hourly pay based on experience.
• Company vehicle (for field service use)
• Opportunities for training and career growth
• Supportive team environment with strong leadership

• Job Type: Full-time
• Pay: Based on experience
• Schedule: Monday to Friday, Day Shift, 40 hours per week
• Location: In Person - Tomball, TX 77375
• Company Benefits:
  • 401(k)
  • 401(k) Matching
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Sick Time
  • Paid Vacation Time
  • Paid Training
  • Parental Leave